Production Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Chicopee, Chicopee, MA, US

Salary Range: $95,000.00 To $ Annually

THE ROLE

The Production Manager is responsible for the safe, efficient, and profitable operation of the Chicopee manufacturing facility across all three shifts. This role provides hands‑on leadership to the shift Tech Leads, drives production planning and execution, and ensures the facility consistently meets customer delivery, quality, and cost commitments. The Production Manager reports directly to the General Manager and serves as a key member of the facility's leadership team.

• The ability to effectively plan and organize production timelines to ensure timely delivery and efficient workflow.
• Skill in managing and optimizing the coordination of tasks across different departments to enhance productivity.
• The capability to track and report key performance metrics, allowing for informed decision‑making and continuous improvement.

• The ability to foster strong relationships with customers through effective communication, ensuring satisfaction and timely issue resolution.
• Skilled in training and mentoring employees, promoting collaboration, accountability, and a positive work culture.
• The capacity to address and resolve issues effectively, serving as a technical resource for troubleshooting and guiding teams through challenges.

• The ability to identify operational inefficiencies and implement solutions to enhance throughput and reduce waste.
• Skilled in leading and supporting initiatives aimed at improving process efficiency and minimizing downtime.
• The capability to track and analyze key performance indicators related to productivity, cost, quality, and safety to drive informed improvements.

• Own day-to-day production operations for CNC machining of turbine airfoils, seals, diaphragms, and related hardware across all three shifts, ensuring continuity and consistent performance shift to shift.
• Foster strong customer relationships by ensuring satisfaction, timely communication, and issue resolution.
• Directly supervise, coach, and develop the Tech Leads on each shift; hold regular shift hand‑off and communication meetings to ensure alignment on priorities, open issues, and safety concerns.
• Build and manage production schedules in coordination with planning, sales, and engineering to meet customer delivery commitments and optimize machine and labor utilization.
• Monitor and drive key performance indicators including on‑time delivery, OEE/machine utilization, scrap and rework rates, labor efficiency, and safety incident rates; lead corrective action when targets are missed.
• Partner with Quality Assurance to resolve nonconformances, support root cause / corrective action activities, and maintain compliance with applicable quality systems (ISO 9001) and customer specifications.
• Work with Maintenance to prioritize CNC machine uptime, preventive maintenance schedules, and capital equipment needs; escape equipment issues that put schedule or safety at risk.
• Coordinate with Materials/Supply Chain and Purchasing to ensure raw material, tooling, and fixture availability supports the production plan.
• Champion a strong safety culture; ensure compliance with OSHA and company safety policies, and lead incident investigation and prevention efforts.
• Drive continuous improvement using lean manufacturing and/or Six Sigma methods to improve throughput, reduce waste, and lower unit costs.
• Manage staffing levels, overtime, and shift coverage across three shifts; participate in hiring, onboarding, training, performance reviews, and disciplinary actions for production staff.
• Ensure accurate and timely completion of production documentation, travelers/routers, and data entry in the ERP/MRP system.
• Provide regular reporting on production performance, staffing, and operational issues to the General Manager and participate in facility leadership meetings
• Maintain a visible, hands‑on presence on the shop floor across shifts,…