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Quality Manager
Job in
Chicopee, Hampden County, Massachusetts, 01022, USA
Listed on 2026-06-02
Listing for:
Rotating Machinery Svcs, Inc.
Full Time
position Listed on 2026-06-02
Job specializations:
-
Quality Assurance - QA/QC
Quality Control / Manager, Quality Engineering, Quality Technician/ Inspector, QA Specialist / Manager
Job Description & How to Apply Below
Quality Manager
Shop Environment
Chicopee, MA - Exempt - Full Time
ABOUT ROTATING MACHINERY SERVICES
Rotating Machinery Services (RMS) was established in 1998 with the vision to reinvent the concept of an aftermarket turbo machinery business. The goal was to provide turbo machinery operators with unparalleled service built on established relationships, solid engineering, and technical expertise backed by responsiveness, competitive pricing, and lead times.
RMS's commitment to quality penetrates every aspect of the organization and is the guiding force for all decision-making. With an equal blend of cutting-edge technology, engineering expertise, and skilled craftsmanship, RMS consistently delivers the best possible results for customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.
THE ROLE
We are seeking a Quality Manager to join our Quality Assurance/Control team.
The Quality Manager is responsible for monitoring, evaluating, and improving RMS's Quality Management programs and processes. This position provides Quality leadership to the site processes to promote and continually improve the quality culture. The Quality Manager shall promote strong employee and customer relationships pertaining to quality compliance.
SKILLS REQUIRED
ORGANIZATIONAL
LEADERSHIP AND ORGANIZATION
- Strong leadership presence with the ability to influence and hold colleagues accountable at all levels-from the shop floor to senior management.
- Detail-oriented and process-driven, with the discipline to maintain documentation standards under production schedule pressure.
EXPERIENCE REQUIRED
- Skilled communicator-able to present quality data clearly, write concise technical reports, and represent RMS professionally with customers and auditors.
- Collaborative, solutions-focused mindset; comfortable working in a fast-paced, custom-work environment.
- Willingness to work on the floor alongside the QC team rather than managing from a distance.
EXPERIENCE PREFERRED
- Knowledge and experience with QMS principles and ISO 9001.
- Relevant Quality professional qualification
Quality Management System
- Own, maintain, and continuously improve the site Quality Management System in accordance with ISO 9001 and applicable customer/industry standards.
- Serve as the Management Representative for quality at the Chicopee facility; coordinate internal and external quality audits and management reviews.
- Develop, issue, and maintain controlled quality documentation: work instructions, inspection plans, standard operating procedures, and quality records.
- Establish and monitor key quality performance indicators (KPIs), report results to the site leadership on a regular cadence.
- Drive corrective and preventive action (CAPA) processes, ensuring root-cause analysis is thorough and effective actions are implemented and verified.
- Manage the calibration program for all measuring and test equipment on site.
- Directly supervise the site QC team; schedule workload to support production priorities and on-time delivery.
- Provide technical direction on inspection methods, measurement techniques, GD&T interpretation, and use of precision measurement equipment (CMM, profilometers, hardness testers, etc.).
- Oversee first article, in-process, and final inspection activities for precision-machined turbo machinery components (impellers, seals, sleeves, casings, shafts, and related parts).
- Review and approve inspection reports, first article inspection reports (FAIRs), and material certifications; ensure documentation is complete and traceable before components are released.
- Lead the nonconformance (NC) disposition process: facilitate MRB reviews, issue NCRs, coordinate rework/repair, and track closure.
- Train and mentor QC personnel on inspection practices, quality standards, and RMS procedures; identify skills gaps and arrange targeted development.
- Partner with the Shop Supervision and machinists to resolve quality issues at the source and prevent recurrence; support setup approvals and first-off inspections.
- Review customer drawings, specifications, and contract quality requirements; translate these into inspection plans and traveler hold-points prior to job release.
- Collaborate with Engineering to evaluate design-for-manufacturability, identify inspection risk areas, and align on acceptable tolerance interpretation.
- Participate in project kick-off meetings and work order reviews to identify quality requirements, witness/hold points, and customer-specific needs.
- Support process qualification activities, including review of special process approvals (heat treatment, NDE, coatings) as they relate to component acceptance.
- Support incoming inspection of purchased materials, raw stock, and…
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