Shift supervisor, Retail

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• Merchandise/Presentation
• Price merchandise

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Provide customer service: assist customers with questions, problems and complaints; promote CVS customer service culture (greet, offer help, thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Merchandise and presentation: price merchandise, stock shelves, execute displays, signs and inventory of weekly, promotional, and seasonal merchandise; execute display and maintenance of off-shelf merchandise; reset departments following POGs.

• Deductive reasoning ability, analytical and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred but Not Required.

Anticipated Weekly

Hours:

40

Time Type:
Full time

Pay Range: $17.00 - $26.00 (base hourly rate or base annual full‑time salary). Actual base salary offer will depend on experience, education, geography and other factors.

Benefits:
Medical, dental and vision coverage; paid time off; retirement savings options; wellness programs; and other resources, based on eligibility. Full‑time position is eligible for a comprehensive benefits package.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.