Career Program Specialist, Admissions Representative

• Speak with prospective students by phone, in person, and virtually about career goals and educational options
• Guide applicants through the admissions process from inquiry to enrollment
• Build trust through consultative, student-focused conversations — not high-pressure tactics
• Conduct campus tours and information sessions
• Accurately document student interactions and progress in our systems
• Collaborate with Financial Aid, Academic, and Student Services teams

• High School Diploma or GED
• Minimum 2 years of sales or customer service experience
• Strong communication, listening, and relationship-building skills
• Comfort working with goals, follow-ups, and deadlines
• Ability to use common software programs (MS Word/Excel/Outlook etc.)
• Associate’s degree preferred
• Knowledge of post-secondary or career-focused education preferred

Demonstrates strong communication and relationship-building skills while guiding prospective students through the admissions process. Proficient in using common software programs to document interactions and collaborate effectively with various teams.

• Sales Experience
• Customer Service Experience
• Strong Communication Skills
• Relationship-Building Skills
• Knowledge of Post-Secondary Education

• High School Diploma
• GED
• Associate’s Degree
• Goal Management
• Follow-Up Management

• Listening Skills
• Trust Building
• Consultative Approach

• Admissions Process
• Career Goals
• Educational Options
• Campus Tours
• Information Sessions

• MS Word
• MS Excel
• MS Outlook