Rental Coordinator

Responsibilities

• Drive rental sales through direct customer interaction.
• Deliver industry-leading customer service.
• Analyze customer needs and provide expert guidance on equipment selection.
• Help customers identify specifications regarding equipment.
• Create and oversee rental contracts and agreements.
• Consult with customers to answer inquiries and resolve concerns.
• Travel as required for training and/or to assist at other locations.

• Excellent customer service skills, such as the ability to initiate conversations with customers, maintain a friendly, energetic tone, and handle multiple phone lines.
• Ability to quickly establish rapport with customers while building and maintaining long-term customer relationships.
• Knowledge of construction equipment.
• Strong computer skills.
• Attention to detail.
• Ability to communicate well, both verbally and written.
• Experience and knowledge of the construction/equipment industry.