Customer Accounts Manager

Aaron's:
Our Story

Aaron's provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally!

As a new Customer Accounts Manager at Aaron's, you'll embark on an exciting journey every day! Your primary mission will be to provide stellar customer service, ensuring that every customer feels valued and understood. You'll manage customer accounts, resolve inquiries, and maintain updated records with a keen eye for detail. Engaging with customers both face-to-face and over the phone, you'll showcase your energetic approach to building relationships and addressing needs.

In addition, expect to collaborate with your team in brainstorming sessions that foster forward thinking while sharing ideas to enhance customer service.

Monitoring customer feedback will keep you tuned into their experiences, allowing you to make impactful suggestions for improvement. Every day will be packed with opportunities to shine in a high-performance environment dedicated to customer satisfaction!

To thrive as a Customer Accounts Manager at Aaron's, you'll need a combination of essential skills that amplify our commitment to outstanding customer service. First and foremost, excellent communication skills are crucial, allowing you to effectively engage with customers and team members alike. Your energetic demeanor will help create a welcoming atmosphere, making customers feel right ng detail‑oriented and organized will set you apart as you manage various accounts and address inquiries promptly.

A knack for problem‑solving will empower you to navigate challenges with ease, ensuring customer satisfaction takes center stage. Additionally, a customer‑centric mindset is vital; truly understanding and anticipating customer needs will drive you to deliver exceptional service. Lastly, adaptability is key, as you'll be working in a dynamic environment that encourages forward‑thinking solutions. Embrace these skills, and you'll be well on your way to success at Aaron's!

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

• Satisfactory MVR (driving record)
• D.O.T. physical/certification in states that require a drug screen, criminal background investigation with job performance reference check, and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy