Talent and Learning Operations Automation Program Manager

Talent and Learning Operations Automation Program Manager

Job Summary

This role is primarily responsible for leading three main responsibilities in the T&L Operations Team;
1. Lead the design and delivery of automation projects enabling the delivery of strategic T&L programs and initiatives. Be an automation subject matter expert for the wider T&L team to consult and collaborate with individuals and teams re-inventing how work in T&L gets done.
2. Manage the execution of the T&L procurement process and the tracking of T&L finances, including month end close process, reconciliations and quarterly close.
3. Participate in large global delivery projects, collaborating with cross-organizational teams, and enabling learning and development programs across all geographic regions.

The role primarily operates a consultant applying advanced automation and AI subject knowledge to enable T&L professionals deliver high value development to the wider organization.

Responsibilities

• Leads multiple AI and automation projects and programs with the global T&L team on needs assessment, intervention selection, design, development, implementation, reporting, and continuous innovation and improvement of learning solutions.
• Manage the execution of the T&L procurement process for all T&L purchase orders, including vendor communications, invoice tracking and resolution of emerging procurement related issues.
• Track T&L spend and financial transactions, including the month end close process, reconciliations and quarterly close.
• Act as an Automation and AI Consultant to T&L Portfolio Leads to enable learning program deployment. Design, create and manage Operations delivery automations for priority program campaigns.
• Play a key role as Work Architect helping T&L Team members re-invent how work gets done through the introduction of workflow transformations and AI Agents.
• Educate team members on basic to intermediate level AI and automation tools.
• Participate in global Technology stack projects such as the Cornerstone implementation.
• Displays strong project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results.
• Stays up to date on current technology trends, provides thought leadership, and provides guidance, consulting and expertise for T&L project/program managers as well as throughout the T&L organization.
• Partners closely with the People Organization HR Systems Team to ensure alignment of processes, and compliance will all AI and automations requirements including legal, cyber and privacy.
• Develops and or assists with development of new methods and processes for improving program operations. Identifies, assesses, tracks and mitigates challenges and risks at multiple levels within the department.

Education & Experience Recommended

• Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Graduate Degree in software, AI or automation related discipline
• Typically has 7-10 years of work experience, preferably in automation, process improvement, finance, production planning, consulting, project management, or a related field.

Preferred Certifications

• AI and automation tools including Power Apps, Power Automate and Co-pilot

Knowledge & Skills

• AI and Automation tools including Power Apps, Power Automate and Co-pilot

• Agile Methodology and Lean Six Sigma

• Articulate AI tools

• HP Finance processes

• Change Management

• HP Procurement processes

• Consulting skills

• Data Analysis, dash-boarding and process performance analytics

• Process and workflow mapping

• Strong problem-solving skills

• Knowledge of HP IT due diligence processes, including cybersecurity, privacy, documentation and legal review

• Microsoft Share Point

• Project Management

• Stakeholder engagement and reporting

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills,…