Lab Support Technician

Diversified Services Network, Inc. (DSN) is seeking a full-time Lab Support Technician to join our team in Chillicothe, IL
. We offer full benefits, PTO, 401k, and more! If you take pride in delivering safe, reliable laboratory operations and enjoy supporting cutting‑edge research within an extremely reputable, stable Fortune 500 company — let’s talk!

We are seeking a Lab Support Technician to join our AMT R&D organization, fully on‑site in Chillicothe, IL. This is a newly added position responsible for managing the day‑to‑day operations of the Advanced Materials Characterization Lab. You will play a critical role in enabling safe, efficient, and reliable laboratory execution in direct support of research and development programs, working alongside a team of 15 total members with daily interaction with fellow technicians and R&D personnel.

• Manage laboratory operations including sample preparation, equipment coordination, replenishment of consumables, and workflow prioritization.
• Operate laboratory equipment including abrasive saws, metallographic mounting presses, automatic metallographic polishers, microscopes, and hardness testing instruments.
• Maintain clear process documentation and drive lab execution velocity while preserving quality standards.
• Champion safe work practices and ensure full compliance with all laboratory safety requirements.
• Serve as a primary communication link between the lab and AMT R&D personnel, ensuring customer needs are clearly understood and consistently met.
• Track and resolve operational issues with attention to detail and strong follow‑through.
• Support continuous improvement initiatives in lab processes, organization, and responsiveness.

• You will be part of a 15‑person team with daily interaction with fellow technicians and AMT R&D personnel across research and development programs.
• This is a fully on‑site, lab‑based role in Chillicothe, IL.

• Associate’s degree with 2+ years of relevant experience; or High School diploma/GED with 5+ years of relevant experience.
• Relevant internship experience (of a few months or more) may be counted toward the required years of experience.

• Strong customer focus and service mindset.
• Detail‑oriented with the ability to manage multiple priorities effectively.
• Demonstrated commitment to working safely in a laboratory environment.

• Proficiency with Microsoft Office programs and ability to quickly learn lab‑specific software.

• Prior laboratory, technical support, or operations experience is preferred.

• Clear, professional communicator — both written and verbal — with the ability to interface effectively across technical and non‑technical teams.
• Self‑motivated and reliable with strong follow‑through on tasks and commitments.

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays