Retail Sales & Customer Solutions Representative Glo Fiber

Build a Career Where Your Effort Pays Off — $60K-$80K+ Earning Potential

$60,000-$80,000+ target earning potential through base pay, uncapped commission, and performance-based earnings. Paid training, coaching, and ongoing support to help you succeed. Opportunity to represent a growing fiber internet brand in your local community.

As a Glo Fiber Retail Sales & Customer Solutions Representative, you'll help customers choose reliable, high-speed fiber internet while building a rewarding sales career with a team that invests in your success.

High performers in this role have the opportunity to earn $80,000+ annually through base salary, uncapped commission, and performance-based earnings.

• Base salary + uncapped commission
• Paid training with ongoing coaching and team support
• Medical, dental, vision, and life insurance
• 401(k) with company contribution
• Paid time off, holidays, and more

In this customer‑facing role, you'll engage with customers in the Glo Fiber store and by phone, helping them understand their options and choose services that fit their needs. You'll serve as a trusted guide, a problem solver, and a brand ambassador for Glo Fiber in the community.

• Welcome and assist customers through face‑to‑face interactions in the Glo Fiber store
• Provide sales and service support through our inbound customer call queue and make outbound warm calls to potential customers
• Ask thoughtful questions, identify customer needs, and recommend Glo Fiber solutions
• Build relationships, follow up with customers, and grow your customer base
• Use the sales techniques learned through paid training to meet and exceed goals
• Process customer payments by credit card and cash

• Paid onboarding and product training
• Sales coaching, shadowing, and ongoing support
• A collaborative team environment where you can learn, grow, and win together

• Goal‑driven and motivated by performance‑based earnings
• A strong communicator who builds rapport easily
• Resilient, self‑motivated, and comfortable working independently
• Customer‑focused, professional, and excited to represent Glo Fiber in the community

• Consistently meeting and exceeding sales targets
• Building strong customer relationships through follow‑up and service
• Working a 9:00 a.m.–6:00 p.m. schedule with rotating Saturdays
• Representing Glo Fiber as a trusted brand ambassador in the store and community

Shentel provides a drug‑free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.