Chilliwack Member Advisor at Tru Cooperative Bank

Become a key financial resource as a Member Advisor at Tru Cooperative Bank's Sardis Branch in Chilliwack. This role focuses on member service with tailored financial solutions through insightful conversations.

As a Member Advisor, you will provide exceptional service to both current and potential members by identifying their needs and life stages. You will assist with online banking setups and guide members in navigating digital banking channels, enhancing their overall experience. Your efforts will also contribute to achieving the branch's sales and referral goals.

Key Responsibilities:

• Build strong relationships with current and potential members

• Process a variety of member transactions accurately

• Support achievement of branch goals through proactive promotions

• Remain updated on industry best practices and trends

• Participate in team activities and assist colleagues as needed

Requirements:

• High School Diploma or equivalent experience

• 2 years of retail/customer service experience required

• Strong interpersonal skills for building relationships

• Ability to adapt in a busy environment

• Proficient in Microsoft Office and internal banking software

Utilize your skills in customer service and relationship-building to foster long-term member engagement at Tru Cooperative Bank.
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