Receptionist, Hospitality ​/ Hotel ​/ Catering

Front Desk Receptionist / Front Desk Manager

Inn Towne Motel is seeking a friendly, reliable, and customer-focused Front Desk Receptionist / Front Desk Manager to join our team. We are looking for someone with a positive attitude, strong communication skills, and experience in the hotel or hospitality industry. The ideal candidate is honest, dependable, organized, and committed to providing excellent guest service.

• Secondary (high) school graduation certificate or equivalent experience
• Previous experience in hotel, motel, or hospitality operations is preferred
• Experience with reservations systems and basic office software is an asset
• Strong customer service and interpersonal skills
• Ability to work independently and as part of a team

• Word processing software
• Spreadsheet applications
• Internet and email
• Database and reservation systems
• General office equipment and clerical tasks

• Greet and register arriving guests
• Take, update, cancel, and manage room reservations
• Assign rooms and provide information about motel facilities and local attractions
• Process guest check-ins and check-outs
• Calculate charges, process payments, and balance cash reports
• Handle guest inquiries, concerns, and complaints professionally
• Answer telephone calls and respond to emails