C154 - Program Supervisor

Position: C154 - Program Supervisor - (Full Time)
Title:

Program Supervisor - (Full Time)

Number of Positions:  1

Competition Number:  C154

Location:

Chilliwack, BC

Position Status:  Full Time

Shift Timings & Days:  (Monday - Friday) 04:00 pm - 12:00 am

Reports to:

Senior Manager

Compensation:  (Grid 30) $31.98 - $33.84

Job Summary
The Program Supervisor is accountable for the daily operations of the facility and ensures that operational and quality standards are always maintained. Works to ensure a safe, well maintained, and healthy environment.

Staff Supervision

Provides supervision, direction, coaching and assistance to staff in the completion of daily operating tasks and routines.

Supervises medication administration and is accountable for ensuring accuracy and completeness of administration and documentation for the medication program.

Orients, trains, supervises, and evaluates new employees, volunteers and practicum students on shift responsibilities and routines and reports to supervisory position.

Motivates staff team to maintain and exceed agency work standards. This position does not involve hiring, firing, or disciplining employees.

Ensures that all documentation for shift tasks, responsibilities and routines are completed.

Act as representative of Rowat program in the OHS committee

Performs other tasks and duties as required.

Client Support

Role Modeling – Acts as a positive role model for clients. Teaches clients effective social and interpersonal skills through tasks of appropriate daily living and social activities.

Environmental Support – Contributes to maintaining a therapeutic environment following therapeutic community principles which encourage awareness of inter-dependence of community members, and the value of responsible concern for self and others.

Monitors residents' behavior and activities and reports to program director, if necessary.

Qualifications

Diploma in Community Social Service

2 years of supervisory experience working with marginalized populations, substance use services, mental health, corrections, etc., or equivalent

Experience in a non‑profit setting is an asset

Satisfactory completion of a criminal records check with vulnerable sector screening is required

Satisfactory completion of Tuberculosis Screening form is required

Satisfactory completion of Employee Immunization Record form is required

First aid certification with CPR is required

Valid Class 5 driver’s license is required

Skills & Knowledge

Knowledge of Windows, Microsoft Word, Excel, and database management systems

Knowledge of and ability to operate standard office equipment, including telephone system, fax machine, photocopier, printer, and computerized building security monitoring system

High level of integrity and dependability with a strong sense of urgency and results‑orientation

Strong problem‑solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses

Strong interpersonal skills and ability to communicate effectively in writing and verbally in English

Demonstrated commitment to the social sector with a passion for the organization’s mission is essential

Competencies – Approach to Work

Demonstrates initiative, flexibility, adaptability and resourcefulness

Actively seeks and incorporates feedback to inform continuous self‑improvement

Sets goals, creates and implements action plans, monitors progress, and evaluates results

Adeptly manages competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

High degree of relevant and current job knowledge and skill

Consistently produces accurate, thorough, high‑quality work in a timely manner

Builds and promotes a culture of health and safety in the workplace

Implements and enforces best practices in health and safety within the workplace

Judgement & Decision‑Making

Models independent thinking and creativity

Demonstrates effective problem‑solving skills

Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action

Exercises sound judgment in the best interests of the organization

Communication & Interpersonal Skills

Expresses themselves clearly and professionally both verbally and in…