Community Outreach; Shelter Assistant Manager

Ruth and Naomi’s Mission has been serving Chilliwack for over 20 years, walking alongside people impacted by homelessness, poverty, and addiction. We operate 24/7 across three locations, serving over 500 meals a day, providing shelter for 200+ people nightly, and offering recovery and support programs.

We’re looking for a Community Outreach Assistant Manager to help lead our shelter-based outreach services. You’ll support staff, oversee daily operations, build strong community partnerships, and ensure participants receive compassionate, high-quality care.

• Oversee daily operations of outreach services in collaboration with the Outreach Manager.
• Ensure participant, staff, and volunteer safety while maintaining a welcoming, structured environment.
• Supervise, mentor, and support staff; assist with recruitment, scheduling, training, and performance management.
• Build strong community partnerships to enhance available services and resources.
• Participate in program evaluation, identifying opportunities for growth and improvement.
• Advocate for funding and resources to sustain and expand outreach programming.

• Compassionate, ethical, and aligned with the Christian values of Ruth and Naomi’s Mission with a personal relationship with Jesus.
• Able to work effectively with vulnerable populations, including those experiencing mental health and substance use challenges.
• A confident leader who can maintain clear professional boundaries and guide others in crisis situations.
• Flexible and willing to work varied shifts, including evenings, nights, weekends, and holidays as needed.

• 2–4 years leadership experience in shelter, social services, or non-profit settings
• Knowledge of substance use, recovery supports, and community resources
• Strong leadership, conflict resolution, and decision‑making skills
• Flexible schedule, including evenings, nights, weekends, and holidays
• Alignment with our Christian values and mission
  • Personal relationship with Jesus Christ and willingness to sign our Statement of Faith

• $60,000–$65,000/year
• Employer‑paid extended health benefits after probation.
• RRSP matching after probation.

• Grace:
  We believe in second chances
• Hope:
  We won’t give up
• People:
  We see the value in everyone
• Partnership:
  We walk together
• Curiosity:
  We are eager to learn
• Trust:
  We do what we say we will