Assistance Lead

Position Summary

Seabird Island is dedicated to advancing the well‑being and self‑determination of First Nations individuals and families. We are dedicated to creating a culturally safe and inclusive environment that respects and values Indigenous knowledge, traditions, and ways of being. We are seeking an Income Assistance Program Lead to join our team, working collaboratively to enhance service delivery, client outcomes, and community well‑being through trauma‑informed, culturally grounded support.

Under the direction of the Division Manager of Employment, Training and Social Development, the Income Assistance Program Lead provides culturally informed oversight of income assistance services to community members and families. This role involves ensuring compliance with ISC guidelines, managing budgets and reporting, and leading strategic initiatives that promote inclusion and sustainable futures. The Lead will also engage in community relations activities to support clients and foster partnerships that strengthen access to employment, wellness, and culturally relevant services.

• Provide leadership and strategic direction for the Income Assistance Program, ensuring alignment with Seabird Island Band’s values, community priorities, and ISC regulations.
• Lead the development, implementation, and continuous improvement of trauma‑informed, culturally safe service delivery models.
• Establish program goals, performance indicators, and evaluation frameworks to measure impact and guide decision‑making.
• Advocate for systemic improvements and policy changes that enhance client outcomes and promote equity.

• Support Income Assistance staff, fostering an accountable and growth‑oriented team culture.
• Facilitate regular team meetings, case reviews, and professional development opportunities to ensure high‑quality service delivery.
• Provide guidance on complex client cases, ensuring ethical decision‑making and adherence to privacy and compliance standards.

• Serve as the primary liaison between the Income Assistance Program and internal departments (Finance, Employment, Health, Education) to ensure seamless service integration.
• Build and maintain strategic partnerships with external agencies, training providers, and culturally relevant service organizations.
• Lead the design and implementation of new initiatives such as financial literacy campaigns, employment readiness pathways, and culturally rooted wellness supports.
• Oversee the Food Bank program, ensuring it reflects community values and operates efficiently.
• Promote client self‑determination by embedding empowerment‑focused practices across all program components.

• Oversee all aspects of program compliance, including ISC reporting, privacy legislation, and financial stewardship.
• Review and approve complex applications, decision forms, and repayment agreements.
• Ensure timely submission of monthly, quarterly, and annual reports, including data analysis and narrative summaries.
• Monitor program budgets, identify funding gaps, and support grant writing or proposal development as needed.

• Ensure robust data collection systems are in place to track client outcomes, service utilisation, and community needs.
• Analyse trends to inform program planning, identify service gaps, and recommend strategic interventions.
• Ensure all documentation meets ISC standards and reflects respectful, strengths‑based language.

• Additional responsibilities as needed to support the community and uphold shared values.

• Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program Check; this check will be conducted every five years.
• Initial and ongoing commitment to the values and guidelines of Sq’éwqel (Seabird Island Band), including policies, procedures, and laws, is essential.
• Must possess a valid class 5 driver’s licence and have access to safe and reliable transportation, insured for community‑based use.
• Flexibility in working hours may be required, including evenings…