Kettle Coordinator

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description  A SEASONAL TERM CONTRACT position to coordinate the 2026 CHILLIWACK Christmas kettle campaign and ensure the smooth running of the campaign, maximizing donations and coordinating the staffing of employees and volunteers at the kettles.
Accountabilities   WORKS WITH A SMALL TEAM, COORDINATOR ING ALL ASPECTS OF THE CHRISTMAS KETTLE FUNDRAISING CAMPAIGN:
Awareness & compliance with Chilliwack Policies & Procedures
Is able to work in adherence to the Salvation Army’s Mission and Values
Must have basic computer knowledge and word processing and excel skills
Promotes the campaign through community presence, social media, phone calls, etc.
Strengthens relationships with management and leadership at all kettle locations and is responsible to act as a liaison, providing supports as needed
Recruits, trains, and schedules and supports kettle workers and volunteers
Ensures all kettles and supplies are maintained at all locations and at all times
Works with a list of volunteers, clubs, churches and businesses to assist in filling volunteer positions
Provides post campaign support to ensure transition to future campaigns
Ensures donors, volunteers, workers and all partnerships are thanked and invitations are given to appreciation events, and Performs other duties assigned.
WORKING CONDITIONS   The Christmas 2026 Kettle Coordinator will work under the following disagreeable conditions:
Dealing with:
Frequent interruptions and multi-tasking
Last minute changes for attendance at Kettles
Equipment and general office noise (i.e. people talking, phones ringing)
The employee may be possible to be exposed to the risk of minor to moderate injury of illnesses due to:
Verbally abusive people
Dealing with angry people
Physical attacks by others
Other dangerous situations.
The incumbent must take the following precautionary measures (in addition to health & safety rules):
Universal precautions
Use of hand sanitizer
Criminal Police Investigation Check (CPIC) must have a police security clearance certificate
Communicable disease awareness.

Education and Experience Qualifications  Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Education, Qualifications and Certifications  Completion of High School diploma. Alternative combination of education and experience might be considered Experience and Skilled Knowledge Requirements Experience in customer service/care is an asset. Comfortable using Microsoft/computer programs.
Skills and Capabilities   Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Ability to relate to & engage marginalized people with a positive outcome perspective while remaining non-judgmental.
The incumbent will have good verbal and non-verbal communication skills.
Strong understanding of professional boundaries when working with a vulnerable population Patience and ability to de-escalate situations.
Strong service ethic and a friendly disposition with the public.
Adaptability to change and dealing with frequent interruptions while maintaining focus in completing all routine tasks.
Team…