Non-Emergency Medical Transportation Driver

Future Opening:
Non-Emergency Medical Transportation Driver

Replies within 24 hours

• 401(k)
• 401(k) matching
• Free uniforms

Join our team as a Non-Emergency Medical Transportation (NEMT) Driver or Assistant, where you will play a vital role in providing safe, reliable, and compassionate transportation services to individuals requiring medical assistance. This position offers the opportunity to make a meaningful difference in patients lives by ensuring timely and comfortable journeys to medical appointments, dialysis appointments, family outings, and other essential destinations.

As a key member of our transportation network, you will demonstrate excellent driving skills, exceptional customer service, and a commitment to safety and professionalism.

Duties

• Safely operate transit van to transport clients to scheduled appointments.
• Assist passengers with boarding and exiting vehicles, providing support for those with mobility challenges or special needs.
• Ensure vehicles are maintained in excellent condition through routine inspections.
• Communicate clearly with dispatchers, clients, and healthcare facilities to confirm schedules and address any delays or issues promptly.
• Adhere strictly to traffic laws, safety regulations, and company policies to ensure passenger safety at all times.
• Handle heavy lifting when necessary for loading or unloading patients from gurneys/wheelchairs upwards to 500lb while maintaining proper safety protocols.
• Properly and frequent sanitization and use of appropriate PPE.
• Maintain accurate records of trips, mileage logs, and vehicle inspections.

Qualifications

• NEMT experience preferred but willing to train.
• Applicants must have a valid and clean California driver's License.
• Pass a Criminal Background Screening and Sex Offender Registry Search at time of hire and annually thereafter.
• Pass a Motor Vehicle Records check at time of hire and continuously during employment.
• Pass a 10-panel Drug Screening at time of hire and continuously during employment.
• CPR/First Aid or BLS.
• CTAA PASS & PASS Wheelchair securement.
• NSC Defensive Driving Training.
• Willingness to travel.
• Able to use and follow GPS navigation systems such as Google/ Apple Maps.
• Strong communication skills to interact effectively with passengers, healthcare providers, and team members.
• Ability to perform heavy lifting safely when assisting passengers or handling equipment.
• Commitment to customer service excellence with a friendly and compassionate attitude and professional demeanor.
• A cellphone able to perform all functions of the job such as communication with dispatch and using the Bambi Driver App.

* Our vehicle is a full-size van — about 10 ft tall, longer wheelbase than a typical car or SUV. Are you comfortable driving and experienced in operating a vehicle of this size? *

Do you have prior NEMT/EMT experience? *

This is an on-call position — you may be contacted throughout the day for trips rather than working a fixed shift. Are you able to be available and responsive during on-call hours? *

Work days vary widely — some days could be 12 hours, others could be zero. Weekly average runs 30-40+ hours. Are you comfortable with this? *

Your current patients appointment is running longer than expected, you suspect you may be late for your next pickup/appointment. How do you handle this? *

GPS sends you to a location that clearly does not match the drop off location for the patient. What do you do? *

A patient refuses to go to the facility once you arrive to pick them up. How do you respond? *

A patient/ patient's family is upset because of hospital/facility staff, they are verbally hostile/aggressive towards you during the trip. How do you de-escalate? *

Referral code from a current employee If no code provided, add their name instead.