Guest Experience Specialist - Front Desk & Reservations
Job in
Chino, San Bernardino County, California, 91708, USA
Listed on 2026-07-17
Listing for:
Extended Stay America
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Extended Stay America is seeking a Guest Services Representative to assist guests with check-in/out, phone inquiries, and reservations while collecting payments in line with company policies. The role emphasizes friendly service, accuracy in front desk tasks, and adherence to safety procedures.
You will maintain front desk areas, process payments, assist with breakfast setup when needed, and help with housekeeping cross-training while delivering ESA's service culture across shifts.
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