Field Service Technician

Vycon designs, manufactures, and markets advanced clean-energy storage systems that use aerospace‑grade steel flywheels to deliver power quality and reliability for mission‑critical industrial, commercial, and medical applications. Integrated with UPS systems and regenerative power solutions, Vycon flywheel technology provides an economical, long‑lasting, lightweight, and environmentally responsible alternative to chemical‑based energy storage.

In high‑cycling applications, Vycon systems capture energy that would normally be wasted as heat, storing it as kinetic energy for later conversion into electrical power. This innovative approach enables efficient, durable, and sustainable energy performance.

The Field Service Technician is responsible for the installation, startup, troubleshooting, repair, and ongoing support of Vycon equipment at customer locations. This is a site‑based role with occasional non‑standard hours and travel. You will serve as a key technical resource, ensuring system performance, resolving customer concerns, and preventing future service issues.

This position provides a guaranteed 40-hour workweek (plus overtime). Most work takes place at customer facilities.

The ideal candidate demonstrates exceptional customer service, strong technical capability, and a background in energy systems, UPS electronics, or power generation. Excellent analytical, troubleshooting, and communication skills are essential. Prior field service experience is highly beneficial.

• Perform pre‑site evaluations, equipment startups, repairs, preventive maintenance, and field modifications to ensure systems operate per specifications.
• Collaborate with your manager to resolve complex or escalated technical issues.
• Complete all required documentation, including field service reports, PM checklists, startup data, and expense reports.
• Participate in ongoing product and technical training, both in the field and classroom environments.
• Travel domestically and occasionally internationally (vehicle or air travel), including overnight stays.

Candidates should possess an associate degree, trade/vocational certification, military technical training, or equivalent experience in electrical disciplines. Additional requirements include:

• Strong understanding of high‑power electrical circuits and components.
• Proficiency with electrical and diagnostic tools such as multimeters, oscilloscopes, and power measurement equipment.
• Ability to read and interpret schematics, electrical drawings, and operation manuals.
• Skilled in using test equipment to troubleshoot and resolve issues effectively.

• Demonstrated adherence to safety practices, including lockout/tagout procedures and company safety policies.
• Ability to identify hazards and report incidents, or safety concerns promptly.

• Clean driving record and reliable vehicle.
• Ability to write clear service reports, procedures, and technical correspondence.
• Ability to explain technical information and respond to customer questions professionally.
• Ability to perform physically demanding tasks: bending, stooping, lifting up to 40 lbs, and working in confined spaces.
• Comfortable working outdoors in varying environmental conditions (heat, cold, rain, dust).
• Ability to obtain a passport and respond to service emergencies on a 24/7 basis.

Compensation is commensurate with experience and technical skill level. We offer:

• Full medical benefits
• 401(k) plan
• A supportive and rewarding work environment