Product Manager

Benefits

• Training and Development
• 401(k)
• Employee discounts
• Health insurance
• Paid time off

• Take ownership of the Cosmo product line and make data-driven decisions
• Develop product manuals, packaging artwork, carton and product labels, and ensure consistent logo placement across all materials.
• Collaborate with marketing teams to ensure accurate and compelling online product representation.
• Support customer service and after-sales teams by addressing questions about product issues, defects, or improvement areas and relaying inquiries to overseas factories.
• Communicate extensively with overseas factories regarding new product development, updates, and improvements.
• Review and test product samples to evaluate new developments and market fit.
• Analyze product defects, generate detailed reports, and provide actionable insights to management for quality improvements.
• Other duties may be assigned

• High School diploma or equivalent, required.
• Minimum of 2 year of customer service/customer relations experience
• Industry experience (plus but not required)
• Technologically/Mechanically savvy
• Written and Oral Communication Skills
• Detail-Oriented
• Excellent Organizational and Problem-Solving skills
• Proficiency in English (Bilingual is a plus)
• Proficiency in Microsoft Word, Excel (plus)

Schedule:

Monday-Friday, 9am-5:30pm