Procedure​/Technical Writer

Position Overview

We are seeking an experienced Technical Procedure Writer to develop and maintain safety‑critical work methods, standard operating procedures (SOPs), and operational manuals for heavy industrial and utility field operations. This high‑visibility, safety‑sensitive position requires a professional who can confidently lead technical working sessions with veteran field experts and translate operational insights into highly precise, field‑ready documentation under rigorous audit and compliance timelines.

• Work Method & Procedure Development:
  Design, draft, rewrite, and maintain SOPs, job aids, performance support notebooks, and specialized field manuals (e.g., rigging, grounding, transmission, and high‑voltage safety manuals).
• Ensure all documentation is practically structured, field‑ready, and highly usable for craft personnel working under intense safety protocols.
• Align all deliverables with strict internal governance, corporate policies, and regulatory compliance standards.
• SME Facilitation & Technical Analysis:
  Schedule, build agendas, and independently facilitate technical working sessions with SMEs, field supervisors, and engineers. Extract complex technical inputs, operational nuances, and legacy field practices, drive consensus among stakeholders, and translate observations into plain, actionable language. Consolidate disparate technical materials, vendor manuals, and engineering presentations into cohesive, accurate documentation.
• Field Engagement & Media Support:
  Conduct on‑site field visits and job walks to observe physical processes firsthand and validate written workflows. Perform basic digital image editing and layout adjustments to visually support procedural documentation. Collaborate with media and training vendors to write clear instructional scripts and guide digital content development.
• Maintenance & Lifecycle Management:
  Manage strict document version control and follow structured review/approval workflows. Continuously update existing libraries in response to regulatory standard changes, safety work streams, corrective actions, and the introduction of new equipment or machinery.

• Experience:
  
  5–8+ years of dedicated technical/procedural writing experience, OR 3–5+ years of technical writing experience paired with strong exposure to utility, industrial, or field‑operations environments.
• Operational Capabilities:
  Proven track record of translating complex technical concepts or engineering instructions into plain, field‑usable documentation.
• Facilitation:
  Exceptional communication and presentation skills, with demonstrated comfort leading collaborative technical working sessions involving experienced field personnel.
• Software Proficiency:
  Microsoft Word, Excel, PowerPoint, SharePoint, One Drive, Adobe Acrobat, Teams, Outlook, and AI‑assisted productivity tools (e.g., Copilot). Experience with basic photo/image editing software is required.
• Education:
  
  High School Diploma or equivalent required. A Bachelor’s degree in Communications, Technical Writing, or a related technical discipline is highly preferred.

• Direct technical writing experience within utilities, energy transmission/distribution, power generation, construction, or heavy manufacturing environments is strongly preferred.
• Familiarity with Management of Change (MOC) workflows and compliance audit processes.

Subsidized health, vision, and dental benefits; 401(k) with matching; FSA program; weekly direct deposit; and access to Aquent Gymnasium for continued learning.

Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re committed to an inclusive environment where all can thrive.