Demand & Supply Planning Manager-Mandarin​/English Bilingual

About the Role:

Are you ready to take the lead in driving supply chain excellence? We’re looking for a Demand Planning Manager to optimize inventory and lead supply planning across key product categories. In this role, you’ll ensure alignment between customer demand, operational capabilities, and financial goals, using MRP/ERP systems to balance service levels, working capital, and total supply chain cost.

As a critical leader within our supply chain team, you’ll collaborate with Operations, Manufacturing, Logistics, Finance, and external vendors to drive execution and continuous improvement. You’ll play a key role in the SOP process, providing data‑driven insights, managing supply risks, and ensuring successful delivery of business objectives.

Location: Onsite Chino, CA
Salary Range: $110,000–$120,000
Bilingual in English and Mandarin Required

• Own and execute end‑to‑end supply plans across assigned categories, ensuring optimal inventory levels and service performance.
• Build and maintain relationships with customers to understand product preferences, sample requirements, and expectations for new items.
• Oversee product lifecycle planning, including phase‑ins, phase‑outs, and end‑of‑life inventory strategies.
• Lead, mentor, and develop a team of Business Analysts and supply planning professionals by providing coaching, training, performance feedback, and day‑to‑day guidance. Foster a collaborative, high‑performing team focused on continuous learning, accountability, and operational excellence.
• Support talent development through onboarding, cross‑training, career development, and succession planning while helping establish best practices and standardized processes across the team.
• Lead supply planning processes and drive alignment across cross‑functional stakeholders.
• Manage the purchase order lifecycle, including creation, timing, expediting, and financial impact in partnership with Procurement and Finance.
• Establish and maintain supply planning parameters (lead times, safety stock, reorder points, and MOQs) to improve system accuracy and performance.
• Monitor and report on inventory health, service levels, and working capital metrics; proactively adjust plans to meet targets.
• Identify supply risks, constraints, and capacity gaps; develop mitigation strategies and communicate impacts to leadership.
• Serve as a key contributor and facilitator in the monthly S&OP process, including demand‑supply reconciliation, scenario planning, and executive readiness.
• Collaborate with Manufacturing, Logistics, and vendor partners to resolve supply issues, improve lead times, and enhance reliability.
• Lead supply planning support for new product introductions (NPI), including launch readiness and ramp‑up strategies.
• Drive continuous improvement initiatives to enhance planning processes, reduce costs, and improve forecast accuracy and service levels.
• Develop and deliver insights, reporting, and presentations to leadership to support strategic decision‑making.

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or related field
• 5–8+ years of experience in supply planning, production planning, inventory management, or related supply chain roles
• Experience operating in a consumer products environment supporting retail and/or eCommerce channels
• Demonstrated expertise in MRP/ERP systems (SAP, Net Suite, Oracle, or similar)
• Advanced Excel skills (pivot tables, XLOOKUP, data modeling)
• Strong understanding of supply chain fundamentals including inventory theory, lead time management, and demand‑supply balancing
• Experience participating in and influencing S&OP processes
• Proven ability to lead cross‑functional initiatives and influence stakeholders
• Prior experience mentoring or informally leading others preferred
• Bilingual in English and Mandarin preferred

• 100% employer‑paid HMO health care plan
• Voluntary Benefits:
  Dental, Vision, Term Life, Accident, Critical Illness and Pet Insurance
• 401(K) Safe Harbor Plan for your future
• Generous paid time off for work‑life balance
• Growth through training and development
• Fun, engaging work environment