Commercial Property Manager

About Us:

Shin Yen is a premier commercial real estate company with an extensive portfolio of properties in diverse regions. Our unwavering commitment to delivering outstanding services in property management, leasing, and investment has fueled our active expansion. In line with our growth, we are actively looking for experienced, detail-oriented individuals to join our team and contribute to our continued success.

The Property Manager will be responsible for managing, directing, and coordinating operations for the assigned assets and ensuring Ownership and Property Management objectives are met. The Property Manager is accountable for protecting, maintaining, and enhancing the value of assigned assets in cooperation with the objectives set forth by the Manager of Property Managenent, achieving results through collaboration with the Assistant Property Manager, and positively representing Ownership in Tenant, Vendor, and Broker relationships.

Primary responsibility is to direct and coordinate the various operational activities of the assigned assets, including the direction of the day-to-day activities of the Assistant Property Manager and site vendors. This shall include but not be limited to, the following points listed below.

• Oversee the daily operations of commercial properties, ensuring they are well-maintained and meet the needs of tenants.
• Coordinate and manage maintenance, repairs, and renovations, ensuring timely completion and quality standards.
• Conduct regular property inspections to identify issues and implement corrective actions.
• Contract with outside vendors, develop scope of work documents for contracted services, competitively bid services including regular re-bidding of recurring services. Monitor contractor performance and ensure contract compliance. Submit all contracted work proposals to the Manager of Property Management for approval.
• Prepare, monitor, and manage property operating budgets, ensuring alignment with company goals. Track expenses against budgets and provide variance reporting.
• Reconcile Common Area Maintenance (CAM) charges for tenants, ensuring accuracy, compliance with lease agreements, and timely distribution of statements.
• Process and approve payment of invoices according to preplanned budgets and assigned General Ledger (GL) accounts. Ensure all expenditures are correctly coded, documented, and within budgetary limits.
• Maintain and update the tenant communication list, vendor list, and operations list. Ensure all property-related manuals, including keys, mailboxes, and other operational documents, are accurate, up-to-date, and easily accessible.
• Serve as the primary point of contact for tenants, addressing inquiries, concerns, and service requests promptly.
• Foster positive tenant relations and ensure high levels of tenant satisfaction. Manage tenant move-ins and move-outs, ensuring a smooth transition process.

• Be involved, as directed, for the assets and ensure that revenue goals are met or exceeded as outlined in the operating budget. Regularly monitor that all vacant space is cleaned, inside and out, with access always available to Brokers, and is in pristine condition for Broker showings.
• Administer lease agreements, ensuring compliance with terms and conditions.
• Handle lease renewals, amendments, and terminations as needed.
• Maintain accurate lease files and records.
• Ensure tenant compliance with all lease terms. Review all leases and track priority sections regarding co‑tenancy, kick‑out clauses, exclusive use clauses, and NNN caps.
• Prepare and manage property budgets, monitor expenses, and ensure financial performance meets targets.
• Oversee rent collection, including timely invoicing and follow‑up on delinquent accounts.
• Preparation and timely submission to ownership of monthly reports and other periodic reports, in a format and on a schedule determined by the ownership.
• Select, negotiate, and manage contracts with vendors and service providers.
• Monitor vendor performance and ensure services are delivered as agreed.
• Approve invoices and manage payments to vendors.
• Proactive Problem Solving -…