National Account Sales Specialist - Chino, CA

National Account Sales Specialist

The pay range for this position is $25–$28 per hour; base pay offered may vary depending on factors such as job‑related knowledge, skills, experience, and market location. Selected candidates may be eligible for benefits including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, and tire discounts.

Goodyear Commercial Tire & Service Centers (CTSC) is a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers across the United States. We service the largest nationwide commercial fleets while providing hometown service to regional and local fleets. Our mission is “SERVICE EXCELLENCE – ALWAYS”. As a Goodyear‑owned operation, we offer trusted tires, reliable services, and powerful management tools to help reduce operating costs.

In this role, you will lead the dedicated account service and sales team at your assigned facility, ensuring safe and efficient delivery of quality services that exceed customer expectations.

• Serve the volume of dedicated business through National Accounts agreements in an effective and efficient manner while balancing customer expectations and ensuring readiness to service them.
• Conduct Survey Cost-per-mile studies, Scrap Tire Analysis, and Problem Resolution.
• Solicit unsold National Accounts.
• Establish processes and systems that fully address customer requirements.
• Ensure services are performed on time and as specified by the customer.
• Represent the company professionally through team image and service readiness at all times.
• Pick up and deliver customer product.
• Conduct fleet surveys.
• Maintain delivery schedules that meet customer needs.
• Manage National Accounts invoice processes.
• Ensure delivery receipts are completed error‑free to support location financial returns.
• Exercise proper maintenance of assigned service vehicle, including appearance and onboard service equipment.
• Comply with DOT regulations, including appropriate driver’s license for the class of truck operated.
• Follow all driving and safety rules.
• Comply with OSHA regulations and safety requirements, wearing proper PPE and using cages.

• High School Diploma or GED preferred;
  Associate’s Degree or higher desired.
• Prior experience in commercial tire service/repair with customer interaction.
• Demonstrated ability to work with little supervision.
• Complete understanding of information systems usage.
• Thorough understanding of the National Account Process Manual and the competitive commercial tire industry.
• Demonstrated safe working history and preventative behavioral focus.
• Analytical ability to view complex/conflicting data and propose solutions.
• Ability to work accurately under pressure.
• Knowledge of asset management systems and controls.
• Focus on objectives and goals rather than obstacles.
• Ability to handle multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Team‑oriented mindset.
• Flexible, able to work extended hours, weekends; limited travel required.