Technical Specialist

JOB TITLE:

Technical Specialist

LOCATION:

Chino, CA (Onsite)

SCHEDULE:

Tuesday - Friday, 8:30 AM - 7:00 PM

DURATION: 2-month contract with potential extension

PAY: 40-45 USD per hour

• Coordinating, scheduling, monitoring, and overseeing daily aircraft flight operations, including:
  • Managing flight schedules using aviation scheduling systems.
  • Confirming pilot qualifications, patrol eligibility, and mission requirements.
  • Coordinating aircraft availability, maintenance schedules, and operational priorities.
  • Tracking flight assignments through completion and rescheduling as needed.
• Supporting helicopter external load operations, including:
  • Processing external load flight requests.
  • Coordinating with Aircraft Operations Technicians and helicopter vendors.
  • Evaluating mission requirements, equipment weight, aircraft capabilities, contractor availability, and cost considerations.
• Acting as the primary communication point for flight operations by:
  • Communicating operational updates, safety concerns, delays, and emergency response needs.
  • Coordinating with pilots, maintenance personnel, vendors, and business stakeholders.
  • Supporting operational decisions during changing weather, environmental conditions, fires, and mechanical issues.
• Evaluating flight requests and recommending appropriate solutions based on:
  • Safety considerations.
  • Aircraft and personnel availability.
  • Mission priorities.
  • Regulatory requirements.
  • Operational risks.
• Analyze aircraft utilization data and develop recommendations to improve fleet efficiency and operational performance.
• Review weather conditions, Temporary Flight Restrictions (TFRs), airspace limitations, and risk assessments to complete flight releases and provide pilot briefings.
• Conduct airspace deconfliction activities and coordinate operations involving sensitive areas and governing agencies.
• Ensure compliance with FAA regulations, including CFR 14 FAR Parts 91, 133, and 135.
• Coordinate helicopter contractor assignments and evaluate outsourced mission requirements.
• Support invoice review activities by gathering vendor data, validating accuracy, resolving discrepancies, and assisting with approval processes.
• Coordinate hangar activities in alignment with aircraft schedules and maintenance requirements.
• Facilitate operational meetings, including:
  • Weekly Tailboard meetings for upcoming flight schedules and maintenance forecasts.
  • Look Ahead meetings with UAS contractors.
  • Periodic T&D Sync Up meetings.
• Conduct scheduling process audits and generate reports related to helicopter and UAS flight activity.
• Resolve urgent scheduling conflicts and operational issues while maintaining safety and mission readiness.
• Develop helicopter support plans and tactics under time-sensitive conditions with limited information.
• Optimize allocation of helicopter and personnel resources while ensuring worksite readiness across multiple business units.
• Provide flight operations training and conduct field safety observations.
• Collect and analyze vendor and Aircraft Operations metrics related to productivity, safety, and performance.
• Develop and support Key Performance Indicators (KPIs) and data collection processes.
• Identify opportunities to improve operational processes, procedures, and continuous improvement initiatives.
• Maintain strong working relationships with internal departments, including Transmission, Distribution, Generation, and Executive teams, as well as external helicopter vendors and clients.
• Perform additional duties and operational support activities as assigned.

• Strong knowledge of helicopter flight operations, aviation procedures, and operational safety practices.
• Experience with helicopter external load operations.
• Knowledge of FAA regulations and aviation compliance requirements.
• Understanding of aviation communication protocols and proper aviation etiquette.
• Experience with airspace deconfliction and coordination with regulatory agencies.
• Ability to analyze meteorological information and assess flight risks.
• Strong decision-making skills with the ability to resolve issues under tight timelines.
• Excellent written and verbal communication skills with the ability to communicate technical information to diverse audiences.
• Strong planning, organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced and unpredictable operational environment.
• Experience using web-based aviation software, scheduling systems, and radio communications.
• Proficiency with Microsoft Office Suite.
• Experience with Microsoft Power Apps development preferred.
• Ability to build and maintain effective working relationships with internal and external stakeholders.
• Strong attention to detail and commitment to safety standards.
• Ability to support continuous improvement initiatives and operational efficiency programs.

• FAA Certified Dispatcher Certificate or Commercial Pilot Certificate required.
• Minimum of three (3) years of related helicopter flight operations experience.
• Advanced knowledge…