Sortation Operations Specialist

Company Description：GOFO is a technology-driven last-mile delivery carrier established in August 2023, operating across the United States, Canada, and multiple European countries. Guided by the philosophy “Drive Efficiency, Deliver Trust,” GOFO provides efficient and reliable logistics solutions for e-commerce platforms and brand customers. In the U.S., the company runs a network spanning 47 states with over 300 hubs and stations, covering more than 12,000 ZIP codes and reaching over 75% of the population.

Leveraging automated sorting systems, intelligent warehousing, data-driven dispatch, and a nationwide linehaul network, GOFO supports consistent, timely, and transparent delivery. By combining intelligent technology with localized execution, GOFO helps modern commerce move faster, smarter, and with greater trust.

Position Overview：The Sorter supports daily warehouse sorting operations by supervising and training temporary staff, monitoring package exceptions, and coordinating with cross-functional teams to resolve operational issues. This role requires a strong understanding of end-to-end sorting processes, effective communication and problem-solving skills, and proficiency in DMS and Microsoft Excel. The ideal candidate is adaptable, detail-oriented, and comfortable working in a fast-paced environment with rotating early and late shifts.

The hourly compensation range for this position is $22–$24 per hour, depending on the candidate’s experience, qualifications, skills, and overall fit for the role.

• Supervise temporary sorting staff during daily operations and provide training on sorting procedures and best practices.
• Monitor and manage exceptions, including damaged, missing, or delayed packages.
• Collaborate closely with cross-functional teams to resolve operational issues and ensure efficient workflow.
• Complete other duties and projects assigned by management.
• Proficiently use the Distribution Management System (DMS) and Microsoft Excel for daily operations and reporting.
• Familiar with the end-to-end sorting process, from inbound receiving to outbound shipment.
• Able to work effectively in a fast-paced, high-pressure environment.
• Strong learning ability, with excellent organizational and communication skills.
• Capable of identifying process improvement opportunities and solving operational problems independently.
• Willing to work flexible shifts.
• Bilingual in Mandarin and English.
• Medical, dental, and vision insurance.
• Paid time off (PTO) and paid sick leave.
• Opportunities for career growth and internal advancement.
• A diverse, collaborative, and fast-paced work environment.
• Hands-on experience in a rapidly growing logistics company with exposure to large-scale operations and team management.