Air Freight Specialist

Ashley Furniture Industries | Arcadia, WI | International Logistics & Customer Support

Keep the World Moving. Coordinate Global Air Freight for the #1 Furniture Company.

Ashley Furniture is seeking an Air Freight Specialist to join our International Logistics & Customer Support team in Arcadia, Wisconsin. If you're detail-oriented, enjoy problem-solving, and want to play a critical role in our global supply chain, this is your opportunity to join the most innovative and competitive furniture company on the planet.

In this role, you'll coordinate and monitor international air freight shipments from origin to final destination, ensuring timely delivery, customs compliance, and cost-effective transportation solutions that support Ashley's mission to deliver quality products to customers worldwide.

We're driven by a Massively Transformative Purpose
: to inspire the love of home and enrich the lives of those around us by being the most innovative and competitive furniture company on the planet.

Our mission:
Improve Quality. Reduce Costs. Do More Business. Be Profitable. Stay in Business.

We live our core values every day:

• Honesty & Integrity – Be forthright in all we do
• Passion, Drive & Discipline – Give everything to your role
• Dirty Fingernail – You get what you inspect, not what you expect
• Continuous Improvement – Know the business and make it better
• Customer Centric – Deliver on what is promised to the customer
• Boundaryless – Work for the greater good of the organization

As our Air Freight Specialist
, you'll be the vital link in our international supply chain, coordinating air shipments across all Ashley locations globally. You'll work boundarylessly with internal teams, international vendors, customs brokers, and freight carriers to ensure seamless movement of products from origin to destination.

This role is perfect for someone with strong attention to detail, excellent communication skills, and a commitment to Continuous Improvement in logistics processes.

• Track shipments from origin to final destination across global routes
• Coordinate with Classification Team to provide accurate customs clearance information to air carriers
• Research and resolve issues preventing shipments from being delivered or dispatched
• Update inventory and shipping information manually as needed to ensure data accuracy
• Monitor and prioritize shipments imperative for production needs or market deadlines

• Provide accurate customs clearance information to ensure timely and effective clearance
• Maintain and retain international correspondence in accordance with U.S. Customs requirements
• Update internal systems with necessary customs clearance information
• Stay current with importing/exporting rules, regulations, and international shipping industry changes
• Communicate relevant findings to management to maintain compliance

• Monitor and maintain purchase order (PO) due dates in Ashley's internal computer systems
• Research and resolve POs that fall outside acceptable variance ranges
• Communicate delivery information to internal contacts as needed
• Coordinate less than container load (LCL) shipments from quote to delivery

• Process and approve wire payments for sample shipments and service providers
• Coordinate with Accounts Payable to submit payments accurately and on time
• Validate statements for accuracy and ensure records are stored properly
• Audit air carrier/broker billing to ensure accurate clearance information and competitive freight charges
• Resolve billing issues as needed to protect Ashley's interests

• Continually monitor costs and current air freight market conditions
• Ensure Ashley secures most competitive rates in the industry
• Prepare and provide costing analysis upon request
• Analyze and recommend carrier assignments based on cost and service analysis
• Embody our mission to Reduce Costs while maintaining service excellence

• Coordinate export shipments including documentation compilation
• Communicate with…