Deli Clerk

Location

Chippewa Falls, WI 54729

Part‑Time

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate more than 40 full‑service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join the Festival Foods Team as a Part‑Time Deli Clerk!

Job Title:

Deli Clerk (Part Time)

Reports To:

Deli Manager

We are seeking a Deli Clerk to join our team in a retail grocery store environment, where you'll play a crucial role in food preparation and guest service.

What You’ll Do:

• Provide Helpful Service:
  Provide excellent guest service, greeting, answering questions, handling interactions with professionalism.
• Guest Assistance:
  Help guests locate items and answer deli department phone.
• Order Fulfillment:
  Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Customer Service:
  Address guest concerns and resolve issues promptly.
• Quality Control:
  Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Inventory Management:
  Maintain proper inventory levels in deli storage.
• Food Safety:
  Maintain food safety logs and adhere to all safety standards.
• Efficiency:
  Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Honor Commitments:
  Maintain regular, timely attendance in compliance with the work schedule and give adequate notice for absences.
• Support the Team:
  Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Requirements include:

• Customer Focus:
  Ability to deal tactfully and effectively with guests and all personnel.
• Communication
  
  Skills:
  
  Good oral and written communication skills.
• Effective Problem‑Solving:
  Ability to quickly assess and resolve issues in a dynamic and stressful environment, while supporting team members.
• Safety Awareness:
  Understanding of safety requirements and company safety policies, including training on slicers, lifting techniques, trash compactors, and balers.
• Food Knowledge:
  Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

The Deli Clerk is a position with a flexible work schedule that includes weekdays, weekends, and holidays.

• Associate Discount: 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay:
  Hourly associates are paid weekly;
  Part‑time store associates receive a $1 premium per hour on Sundays and select holidays;
  Hourly full‑time store associates receive time and a half on Sundays and select holidays.
• Two‑Week Advanced Scheduling:
  Schedules are provided two weeks in advance.
• Vision & Dental Insurance:
  Part‑time and full‑time associates are eligible for vision insurance and two dental coverage options.
• Support:
  Associates receive support for their total well‑being; including paid parental leave, a fitness reimbursement program, EAP, and LEAPCare Care Coaches.
• Save for Your Future: 401(k) with annual discretionary match.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced, and service‑oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities.