Bakery Bench Hand
Listed on 2026-07-18
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Retail
Retail Associate/ Customer Service, Bakery
Location
Chippewa Falls, WI 54729
Position TypePart-Time
Job SummaryJob Title:
Bakery Bench Hand |
Reports To:
Bakery Department Manager
We are looking for a passionate, detail-oriented Bakery Bench Hand who excels in a fast-paced environment and is dedicated to producing high-quality baked goods while providing exceptional guest service.
What You'll Do- Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care.
- Production Excellence: Follow recipes and production lists precisely to produce high-quality pastry and bakery items. Ensure attention to dates and freshness, handle outdated items properly, and meet high-quality standards.
- Sanitation and Cleanliness: Maintain cleanliness in prep areas, ensuring all surfaces, tools, and equipment are clean and organized. Adhere to Health Department guidelines and Festival Foods sanitation and safety practices, including proper glove use.
- Inventory and Stock Management: Oversee items on the sales floor, making decisions on what needs to be produced to ensure coverage for the evening. Keep cooler, freezer, and dry storage areas clean and organized.
- Offer Assistance: Provide excellent food service and customer service by assisting guests with finding items, taking and executing special orders, and addressing any concerns or issues with products.
- Food Safety: Maintain food safety logs and ensure all quality standards are met, including quantity expectations at 100% by designated times.
- Support: Assist all bakery associates with daily responsibilities and contribute to overall cleanliness and organization of the department.
- Teamwork: Perform other duties as needed to support the team.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Experience and Skills: Ability to effectively deal with guests and all personnel, with a strong understanding of baking and pastry production. Knowledge of food service operations is essential.
- Safety Knowledge: Follow all safety requirements and company safety policies, with proper training and knowledge of bakery equipment and procedures, including ovens, mixers, and slicing machinery.
- Stand in one spot for a long period of time, bend, stoop, and kneel regularly (70% of time)
- Full range of upper body motion
- Lifting up to 60 pounds on a frequent basis (50% of time)
- Occasional exposure to extreme temperatures (20% of time)
Frequently near moving machinery (70% of time) - Repetitive motion of hands and wrists
The Bakery Bench Hand is a position that may be part-time or full-time. The work schedule generally includes mornings, afternoons, weekends, and holidays, with flexibility to work evenings or overnight as needed.
Benefits Overview- Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
- Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part‑time store associates receive a $1 premium per hour on Sundays and select holidays. Hourly full‑time associates receive time and a half on Sundays and select holidays.
- Two‑Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability and flexibility.
- Vision & Dental Insurance: Part‑time and full‑time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support: Our associates receive support for their total well‑being, including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees, our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
- Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced and service‑oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
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