Health Club Supervisor - Soho Farmhouse

Overview

The Role… At Soho House, we are looking for a Health Club Supervisor, you will oversee the daily operations across the Health Club, including Front of House, Fitness spaces, Racquet areas, and Wet Facilities. You’ll ensure members and guests enjoy a safe, seamless, and high-quality experience across all areas of the club.

You will be a visible, hands-on leader, supporting your teams, maintaining high standards of service and presentation, and ensuring smooth day-to-day operations.

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic:
  Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events:
  From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Oversee daily operations across reception, gym floor, studios, racquet courts, pool, kids’ pool house, changing rooms, steam, and sauna
• Lead and support the FOH, Lifeguard, Fitness Floor, and Racquet teams to deliver excellent member experiences
• Maintain high standards of health & safety, cleanliness, and presentation across all areas
• Work with Health Club Management on programming, timetables, and member engagement activity
• Support the delivery of social events and activities within the Health Club and racquet spaces
• Build strong relationships with other departments to ensure a seamless member journey
• Promote Soho House values and the Soho Ways through daily operations and team leadership

A successful Health Club Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

• Previous experience in hospitality, spa, fitness, or private members’ club environment preferred
• Strong customer service and communication skills
• Fitness qualification is highly desirable
• PPO qualifications is highly desirable
• Organised, proactive, and able to multitask in a busy environment
• Knowledge of spa, fitness, or wellness services is desirable
• Confident using booking systems or reservation software
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions

• Must be over the age of 18
• Must be able to seize, grasp, turn and hold objects by hand
• Able to work on your feet for at least 8 hours
• Occasionally kneel, bend, crouch and climb as required