Front Desk Lead — Guest Experience & Team Leadership
Job in
Chipping Norton, Oxfordshire, OX7, England, UK
Listed on 2026-08-19
Listing for:
Soho House via Caterer.com
Full Time
position Listed on 2026-08-19
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Job Description & How to Apply Below
Soho House in the United Kingdom is seeking a Head Receptionist to lead the front desk team, ensuring seamless check-in/check-out and delivering high-standard service to hotel guests and members. You will set the tone for excellence, train the team, and uphold club values.
Lead and develop reception staff, manage bookings with the PMS, and coordinate with housekeeping, concierge, and security to guarantee a flawless guest experience. Must demonstrate strong leadership and guest-first mindset.
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