Member Experience & Support Agent
Job in
Chubbuck, Bannock County, Idaho, USA
Listed on 2026-08-04
Listing for:
ICCU
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
ICCU is seeking a Member Contact Center Agent (MCC) to serve as the friendly voice of our credit union. You will assist members via phone, text, and email, delivering empathetic, accurate service and resolving account issues to support financial wellbeing.
The role emphasizes confidentiality, teamwork, and adherence to ICCU values such as honesty, respect, and accountability, with performance-driven expectations and a supportive culture.
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