Member Care & Solutions Specialist
Job in
Chubbuck, Bannock County, Idaho, USA
Listed on 2026-09-06
Listing for:
ICCU
Full Time
position Listed on 2026-09-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
ICCU is seeking a Member Contact Center Agent to assist our Credit Union members via phone, text, and email. The role emphasizes empathy, accuracy, and problem solving while delivering world-class service and maintaining confidentiality of member records.
Primary responsibilities include answering calls, assisting with account issues, and documenting interactions. Candidates should have a HS diploma and strong communication skills, with prior customer service experience a plus.
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