Utility Technician

Location:

Pocatello, Idaho

Position Type:
Full‑Time

Compensation: $22.00 - $24.00 / hour

Reports To:

Utility & Fleet Supervisor

For over 75 years, we have been a trusted cornerstone of rural connectivity, evolving from a traditional utility provider into a forward‑thinking broadband pioneer. We don't just connect people to the internet; we safeguard their homes and enhance their lives through premium add‑on services like mobile plans, advanced home and data security with high‑end managed routers, Arlo indoor/outdoor smart cameras, and expansive outdoor Wi‑Fi solutions.

We take care of the people who build our future. Right out of the gate, you will enjoy an industry‑leading benefits package, featuring comprehensive health, dental, and vision coverage for just 50 ¢ per paycheck, a generous 401(k) company match up to 6 %, robust paid time off, and extensive personal and professional development programs.

If you want to build a long‑term career with an established industry leader that puts people and technical excellence first, your next chapter starts here.

As a Broadband Utility Technician, you are the boots‑on‑the‑ground guardian of our fiber network footprint. In this role, you will play a critical part in our infrastructure expansion by adding trace lines to our existing fiber plant and partnering directly with our locating contractors to ensure network safety and accuracy.

This position requires a blend of technical capability, a sharp eye for detail, and a collaborative spirit. You will make strategic decisions in the field that directly impact the sustainability of our network and the safety of excavation crews and the surrounding community.

• Locate and Protect:
  Identify, trace, and mark underground utility lines with precision to prevent service disruptions and utility damage.
• Utilize Precision Technology:
  Operate specialized electronic locating equipment and mapping tools to accurately identify network paths.
• Coordinate & Collaborate:
  Partner effectively with utility companies, local contractors, and internal construction/excavation teams to ensure safe digging practices.
• Maintain Operational Safety:
  Follow rigid safety protocols and guidelines during all utility locating and field activities to maintain a zero‑incident environment.
• Documentation:
  Complete accurate reports and digital documentation of utility locations and field findings under general supervision.
• Problem‑Solving:
  Handle moderately complex site challenges independently, while knowing when to elevate highly complex or unusual issues to senior staff.

We are looking for a specific type of professional to join our tight‑knit crew—someone who naturally demonstrates the characteristics of an indispensable teammate:

• You put the team first:
  You possess true professional humility. You care more about the team's collective success and keeping our community connected than receiving personal recognition. You respect your peers and value diverse perspectives.
• You have an internal drive:
  You are self‑motivated, diligent, and constantly looking around corners to see what needs to be done next. You take pride in your work ethic and don't need to be micromanaged to do a thorough job.
• You understand people:
  You possess strong relational awareness. Whether you are dealing with a property owner, a third‑party contractor, or an internal team member, you communicate with integrity, show respect, and practice top‑tier customer service.

• Education:
  
  High school diploma or equivalent required.
• Experience:
  
  2 to 4 years of experience in utility locating, construction, or a related broadband/telecommunications field.
• Certifications:
  
  Valid utility locating certification is highly preferred (or the ability to obtain one upon hire).
• Technical Skillset:
  Solid working knowledge of underground utility infrastructure and specialized tracking equipment.
• Licensing:
  Valid driver’s license with a clean, safe driving record.
• Screening:
  Must be able to pass pre‑employment drug and background screenings.

• Ability to lift and move heavy…