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Customer Service Representative
Job in
Chula Vista, San Diego County, California, 91911, USA
Listed on 2026-08-19
Listing for:
Indotronix Avani Group
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
We are seeking a detail-oriented, customer-focused professional to assist with key Asset Management activities related to our rotable pool.
KEY RESPONSIBILITIES:- Serve as a primary point of contact for customers, providing asset availability details, preparing quotes, and supporting lease and exchange transactions for major rotable components.
- Support airlines and Maintenance, Repair & Overhaul (MRO) facilities for all Aerostructures OE aircraft and engine configurations, including Aircraft on Ground (AOG) situations.
- Manage communication with external customers via phone and email to ensure timely, accurate, and professional service.
- Coordinate internally with Aftermarket Technical Services, MRO partners, Distribution Centers, Licensing, Finance, Pricing, and other functional groups to facilitate smooth transactions.
BA/BS
EXPERIENCE/QUALIFICATIONS:
- 2+ years of customer support experience.
- Exemplary verbal and written communication skills
- Proficient organizational skills with ability to prioritize and complete tasks with minimal direction
- Able to solve customer problems utilizing resident processes/systems
- Fully competent in Excel, Word, Outlook, and PowerPoint.
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