Medicare Advantage Member Support Specialist

Astiva Health in Orange, CA seeks a Member Service Specialist to handle inbound/outbound calls from members and providers regarding Medicare Advantage benefits, enrollment, claims, and appeals. You will resolve issues, explain plan details, and maintain professional customer service with a focus on accuracy and efficiency.

Requirements include 2+ years in customer service, 1+ year with Medicare Advantage, health plan experience, and fluency in Vietnamese, both spoken and written.

This opportunity is for the Medicare Advantage Member Support Specialist role at Astiva Health.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in CA, United States.

This opportunity is part of our work in Management & Operations, Sales.