Principal Project Engineer; Onsite

Aerospace Product Support Engineer

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

This position works in a primarily onsite capacity.

What You Will Do:

• Technical focal responsible for identifying in-service issues, driving root cause investigations, and developing innovative and practical corrective actions in a timely manner
• Coordinate with program and engineering counterparts to ensure aftermarket requirements are considered in the development of design changes
• Author and navigate the approval cycle for Service Bulletins to implement design changes, inspect for field issues, or to address quality escapes in the field
• Implement effective and cost conscious retrofit plans
• Management of our product support requirements including tracking operational interruptions, component reliability, removals, repair development, spare asset availability, spare part sales, and warranty financials
• Work to effectively understand and resolve warranty disputes
• Drive improvement to Customer Scorecards, Key Performance Metrics, and Implement and Execute Standard Work
• Develop and maintain positive customer and supplier relationships through effective communication and by fostering a culture of trust and mutual respect
• Ensure Product Support Agreement compliance
• Develop & maintain Maintenance Management Guidelines
• Travel up to 5% domestically and internationally when circumstances permit

Qualifications You Must Have:

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
• Experience working in the Aerospace Industry
• Technical knowledge of Nacelle products

Qualifications We Prefer:

• Understanding of the design of aerospace structures and systems, technical support manuals, and knowledge of contracts and specification documents
• Continuous Improvement experience with (CORE, ACE, Lean, or Six Sigma tools)
• Experience defining, tracking, and documenting multi-disciplinary project tasks (schedule, resources, budget / cost)
• Experience building and delivering technical presentations to internal and external customers while focusing on clear, audience-specific messaging (executives, OEM partners, and airlines)
• Strong understanding of the commercial implications of engineering changes, field issues, and investigations
• Customer Support and/or Supplier management experience
• Experienced using MS Office – Excel, Project, Word, and Powerpoint
• Experienced using Teamcenter, CRM software (MS Dynamics, Salesforce, etc.), SAP, CATIA V5

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

WE ARE REDEFINING AEROSPACE.

Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come.

We are looking for the best and brightest to fly and land with us!

Apply now and be part of the team that's redefining aerospace, every day.

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