Client Services Representative TS

Position: Client Services Representative TS

Location: Cibolo, TX

Job : 106

# of Openings: 1

Turning Stone Animal Hospital is looking for experienced Customer Service Representatives

We are seeking a dedicated and customer-focused Veterinary Client Services Representative to join our team, providing exceptional service to pet owners. This role involves handling routine client needs, including greeting clients, managing payments, while ensuring accurate record-keeping for the Practice Management System. Our ideal candidate should have a minimum of 3 years of professional customer service experience. This position is very quick-paced and requires the ability to multitask.

Candidate should be familiar with basic computer functions and able to manage working with a multi-line telephone. Our hospital averages over 200 phone calls a day, with a constant flow of clients checking in/out of appointments and visiting for product purchases. Applicants should expect to learn and retain a moderate amount of veterinary knowledge. Training for this position can take 90 days or more.

• Schedule appointments for pets using our scheduling system.
• Greet clients with a warm smile & offer assistance
• Record transactions in the Practice Management System to maintain client records.
• Assist clients with payment issues promptly.

We ask that you complete the application on our website in addition to submitting your resume:

Please have an understanding of the level of commitment to the training period this position requires before applying.

Job Type: Full-time