Level 2 IT Support Analyst — O365/AD Expert
Listed on 2026-09-30
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
CDW in Chicago, IL is seeking a Technical Support Analyst at Level 2 to tackle escalated user issues from the help desk. You will diagnose and resolve complex desktop and Office 365 problems, and collaborate with IT teams to ensure seamless service delivery.
Ideal candidates have 3+ years in technical support, strong AD knowledge, and experience with O365 administration. This is a full-time, on-site role with CDW benefits and a competitive compensation package based on experience.
The following opportunity is for a Level 2 IT Support Analyst — O365/AD Expert with CDW.
Join CDW and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Level 2 IT Support Analyst — O365/AD Expert role at CDW, based in IL, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).