Manager, Legal Operations

Manager, Legal Operations | Full-Time With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members spread across 70 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success.

As employee owners, every one of us plays a part in providing exceptional service to our guests across the country.

What makes working at The Parking Spot so special? We’ve built a culture of support, fun, and camaraderie that empowers us to be the most innovative company in the parking industry. As a nationwide business with a small business feel, there are endless opportunities within The Parking Spot to grow your career. Come join us and see how we leverage people and technology to deliver a superior product, outshine our competition, and find creative and innovative solutions to everyday problems.

Salary Range: $100000 per year - $120000 per year

What we offer:

Participation in and financial benefit from our shared employee ownership program

Hybrid work experience in downtown Chicago

Career development and growth opportunities

Ability to gain exposure to all areas of the business

Great benefits including Medical, Vision, Dental and a 401k plan Annual discretionary bonus program

Team oriented, fun and friendly work environment

Immediate opportunity to make a large impact

Position Summary:

The Parking Spot is now hiring its first Legal Operations Manager to design, build, implement and manage the operational infrastructure of our in-house legal department. The department delivers legal, regulatory, government affairs, compliance, document management, transactional and real estate expertise across the company. This is a high-impact, high-visibility role working directly with the Chief Legal Officer to modernize how legal work gets done — from intake and staffing through contract lifecycle management, financial oversight, and performance measurement.

This individual will serve as the operational leader for the department, driving process optimization, legal technology solutions, and contract administration, while assisting in outside counsel management, budget oversight, litigation support and compliance program support. This is not a maintenance role. The person we're looking for will inherit a partially built foundation and be expected to build, modernize, implement and own it.

Key Responsibilities:

Technology & Intake Transformation Legal Technology:
Lead the implementation, optimization, and administration of legal and compliance technology solutions, including intake system, matter management, contract lifecycle management (CLM), legal AI solutions, entity management, document management, and compliance systems.

Intake Optimization:
Build a scalable, automated system for incoming legal work. Research emerging legal technology and AI-enabled solutions to automate intake, routing, filing, playbook implementation, drafting when appropriate and closure. Drive visibility into supply vs. demand, identify skillset bottlenecks, and transition the department from manual staffing tracking to a data-driven model.

Contract Lifecycle Management (CLM):
Lead the implementation of the legal team’s CLM platform (Onspring). Evaluate platform capabilities, map cross-functional workflows with IT and business stakeholders and drive end-to-end implementation through to full adoption.

Contract Operations Contract Lifecycle Administration:
Support contract lifecycle management processes, including intake, tracking, execution, storage, obligations management, and reporting.

Contract Visibility & Risk Tracking:
Develop…