Assistant Store Manager

Job Details:

Job Location:

Champaign Store - Champaign, IL 61821, Position Type:
Full Time, Education Level: High School or GED, Salary Range: $19.75 - $19.75 Hourly, Travel Percentage:
Occasional, Job Shift: Any, Job Category:
Retail, Our Mission:
Providing people with the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

The Assistant Store Manager works in collaboration with the Store Manager to manage all aspects of the store operations, including collecting donations, processing donations, sales, managing staff, financial performance, and loss control activities. The person in this role conducts themselves with honesty and integrity, ensuring that all business activities are transparent and ethical. The Assistant Store Manager position is considered a developmental role with the goal being to advance to a Manager position.

• 1. Oversee store operations in the Store Manager’s absence
• 2. Direct activities of store employees and volunteers to ensure that sales transactions and donated goods are processed and reported accurately
• 3. Communicate the organization’s mission, vision, and values and promote diversity
• 4. Train, coach, and provide feedback to help staff strengthen and develop skills
• 5. Ensure store staff follows policies and procedures
• 6. Assist the Store Manager in recruiting, hiring, onboarding, training, scheduling, coaching, documenting, and communicating staff performance and behavioral issues
• 7. Demonstrate leadership and positive role modeling for retail staff
• 8. Report loss control concerns to the Store Manager in a timely manner
• 9. Effectively manage time and monitor retail staff time to ensure that work is completed
• 10. Assume responsibility and accountability for the completion of job duties
• 11. Ensure the proper maintenance and care of equipment, machinery, and facilities
• 12. Follow general housekeeping standards and maintain a clean and organized sales floor
• 13. Work in collaboration with the Store Manager in developing and managing the store’s budget
• 14. Assist the Store Manager to maximize the store’s financial performance and to achieve desired results
• 15. Maintain quality control in retail operations
• 16. Contribute to team success by involving others in work processes, decisions and actions
• 17. Perform bank deposits and related cash-handling duties
• 18. Fulfills safety captain duties in the absence of a designated safety captain
• 19. Fill in for store staff as needed
• 20. Travel to locations within the LLGI territory to support the organization's needs
• 21. Perform other tasks as assigned

• Adaptability
• Managing Conflict
• Stress Tolerance
• Communication
• Tenacity
• Urgency
• Coaching
• Delegating
• Building Trust

• Requires a high school diploma or equivalent
• Requires 1 year of experience in a leadership or oversight role, such as supervising staff or managing quality control tasks like ensuring staff adherence to policies, maintaining product standards, or monitoring service quality, preferably in retail.
• Requires a valid driver’s license, a safe…