CC-JAC Case Manager

Reports to: CC-JAC Program’s Associate Director Job Type: Full Time, Salary, Non-Exempt Job Location
:
Multiple
- Chicagoland Area

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.

The CC-JAC Case Manager provides case management and support to individuals and families affected by community violence, including victims and survivors of gun violence. The Case Manager conducts intake and needs assessments, develops individualized service plans, connects participants to appropriate resources, provides follow-up and advocacy, and documents participant progress and outcomes. The Case Manager works closely with agency staff, community partners, and service providers to ensure participants receive appropriate and timely support.

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value:

• Dedication
  - Embodying effective and transparent leadership and quality client care.
• Education – Preventative programming and clinical services based on industry standards, competence and outreach.
• Accountability – Consistent service delivery, measurable success, and sensible financial management.
• Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
• Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

• Conduct intake and needs assessments and develop individualized service plans with participants.
• Provide ongoing case management, follow-up, advocacy, and support to participants and their families.
• Connect participants to community resources and partner agencies based on identified needs.
• Follow up on referrals and monitor participant progress and outcomes.
• Provide assistance and resources to participants experiencing urgent needs related to violence or other circumstances.
• Maintain accurate and timely case notes, participant records, and required program data.
• Provide case updates and required information for CC-JAC reporting, monitoring, and grant compliance.
• Participate in CC-JAC meetings, staff meetings, trainings, and other program activities.
• Build relationships with community organizations, schools, faith-based organizations, and other community partners to increase awareness of and access to services.
• Maintain knowledge of local resources and referral options.
• Use required electronic case management and reporting systems, including Salesforce and agency tracking systems.
• Participate in community-based activities and respond to participant needs, including occasional follow-up support after community incidents.
• Perform other duties as assigned by the program supervisor.

• Health…