Care Coordinator

About Us Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is one of the largest nonprofit human services organizations in the Midwest. We are committed to strengthening families and communities through compassionate care and evidence-based practices.

We are excited to launch a new Milwaukee County team and are seeking Care Coordinators to support children with developmental, physical, or severe emotional disabilities through the Children’s Long Term Support (CLTS) Waiver Program
.

Role Overview As a CLTS Care Coordinator, you will serve as the primary point of contact for families, helping them access services that keep children safe and thriving in their home and community. This role involves assessment, service planning, coordination, and ongoing support.

Key Responsibilities

Conduct functional assessments and reassessments using approved tools

Develop individualized service plans with families and providers

Authorize and coordinate services in alignment with the plan

Facilitate family-centered team meetings

Maintain accurate documentation and client records

Collaborate with service teams and supervisors to determine interventions

Testify at legal proceedings when required

Participate in staff development, supervision, and training

Promote client independence and growth

Provide trauma-informed, family-centered services

Utilize evidence-based practices supported by LSS and funders

Complete time reporting accurately and on schedule

Qualifications

Bachelor’s degree in a health or human services field (examples:
Social Work, Psychology, Counseling, Special Education, Occupational Therapy, Sociology, Criminal Justice, etc.)

Minimum of 1 year of experience working with children in the target population

• Bilingual fluency in Spanish is preferred but not required

Valid driver’s license, reliable transportation, and satisfactory driving record

Strong communication, documentation, and organizational skills

Ability to use electronic health records and computer applications

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Health & Dependent Care)

Paid Time Off + 10 Paid Holidays

403(b) retirement plan with contribution options

Employee Assistance Program

Service awards and recognition

Remote work option: 2 days per week from home

Community-based role with daily travel required

Occasional overnight travel may be necessary

Moderate noise level; exposure to outdoor conditions during travel

Ability to respond appropriately in crisis situations

LSS is an Equal Opportunity Employer (EOE)

Bachelor Degree or better in Hum. Serv. or Related Field.

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.