Data Center Maintenance Manager

ABOUT US

CBRE Data Centre Solutions (DCS) is the world’s leading full-service data centre services partner. We deliver superior uptime, innovation, and operational intelligence for leading organizations worldwide. Our services encompass global strategy consulting, acquisitions and disposals, project management, and integrated facilities management solutions.

As an employer of choice, CBRE invests heavily in its people by providing industry‑leading training, exposure to complex mission‑critical environments, and opportunities to grow within a rapidly expanding global business.

CBRE DCS Indonesia is a fast‑growing, high‑performance organization supporting hyperscale, colocation, and enterprise data centre clients across Indonesia.

To support continued growth and business expansion, CBRE is seeking an experienced Capacity Manager who will serve as a key enabler of growth, ensuring the organization has the people, technical capability, mobilization readiness, and operational scalability required to successfully deliver new contracts and expand existing client portfolios.

The Maintenance Manager is responsible for the overall leadership, management, and performance of the Critical Facilities Operations team within a 24/7/365 mission‑critical data centre environment.

The role is accountable for maintaining the reliability, availability, and operational integrity of all critical infrastructure while ensuring contractual KPIs, SLAs, safety requirements, and client expectations are consistently achieved. The Maintenance Manager serves as the primary operational interface between CBRE and the client, providing leadership across maintenance execution, technical operations, vendor management, and continuous improvement initiatives.

• Lead the day‑to‑day operation of the Critical Facilities Operations team.
• Ensure continuous availability and reliability of all critical infrastructure systems.
• Oversee execution of preventive, predictive, and corrective maintenance programs.
• Ensure all maintenance activities are executed safely and without impact to live operations.
• Manage operational risk associated with maintenance, testing, and infrastructure modifications.
• Support critical switching activities and high‑risk maintenance events.
• Maintain site readiness for emergency response and business continuity requirements.
• Participate in incident management, root cause analysis, and corrective action implementation.

• Lead, coach, mentor, and develop site engineering and maintenance teams.
• Establish a high‑performance culture focused on safety, reliability, accountability, and customer service.
• Ensure adequate staffing levels and competency coverage across all shifts.
• Develop succession plans and talent development programs.
• Conduct performance reviews, training plans, and competency assessments.
• Promote continuous learning and technical capability development.

• Act as the primary operational point of contact for the client.
• Build and maintain strong relationships with client stakeholders.
• Lead operational meetings, service reviews, and performance reporting.
• Ensure all contractual obligations, KPIs, and SLAs are met or exceeded.
• Support client audits, inspections, and operational reviews.

• Ensure compliance with maintenance strategies, lifecycle plans, and asset management programs.
• Review and approve maintenance schedules, methods of procedure (MOP), and risk assessments.
• Monitor asset performance and identify opportunities to improve reliability and efficiency.
• Drive continuous improvement initiatives related to maintenance execution and asset performance.
• Ensure accurate maintenance records and documentation are maintained.

• Manage subcontractor performance and compliance.
• Ensure all vendors perform work in accordance with approved procedures, safety requirements, and contractual obligations.
• Review service quality, performance metrics, and contractual deliverables.
• Support procurement activities and technical vendor evaluations.