Collections Specialist

Description We are looking for a detail-oriented Collections Specialist to support a transport organization in Blue Ash, Ohio through a Contract assignment. This position focuses on applying incoming payments, resolving account discrepancies, and recovering outstanding commercial balances while maintaining effective client interactions. The ideal candidate brings strong judgment, accuracy, and a customer-focused approach to account follow-up and documentation.

Responsibilities:

- Apply customer remittances accurately and in a timely manner to maintain current account records.

- Review account activity, investigate discrepancies, and complete reconciliations to ensure balances are correct.

- Contact commercial customers regarding overdue invoices and drive collection efforts through consistent follow-up.

- Maintain clear and up-to-date documentation of payment activity, collection status, and account communications.

- Work with billing and internal teams to resolve issues affecting payment timing or account accuracy.

- Monitor aging reports and prioritize collection actions based on risk, volume, and due dates.

- Support process updates or operational changes impacting receivables activities when needed. Requirements - Experience handling commercial collections in a business-to-business environment.

- Knowledge of credit and collections practices, including delinquency follow-up and dispute resolution.

- Ability to reconcile accounts and identify payment or billing discrepancies accurately.

- Familiarity with billing collection processes and accounts receivable workflows.

- Strong written and verbal communication skills for detail-focused customer interactions.

- Solid organizational skills with the ability to manage multiple accounts and deadlines.

- Proficiency using accounting, receivables, or ERP systems along with standard office software.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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