Collections Representative

Our client is seeking a Collections Representative for a 6-month contract-to-hire opportunity supporting a high-volume Accounts Receivable team. This role is responsible for owning the collections process from start to finish, including managing large-balance B2B accounts, resolving outstanding receivables, investigating billing discrepancies, and maintaining strong customer relationships. The ideal candidate will be comfortable handling a fast-paced workload, balancing phone calls, emails, reporting, and account resolution activities while working independently and collaboratively with internal teams.

• 2+ years of Accounts Receivable and/or Collections experience.
• Experience managing B2B collections through both inbound and outbound customer communication.
• Proven ability to manage and resolve large-balance delinquent accounts
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• Experience owning full-cycle collections efforts from initial outreach through payment resolution.
• Strong proficiency with accounting systems such as JDE, First Invoice, or similar ERP platforms
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• Advanced Microsoft Excel skills.
• Ability to analyze aging reports and prioritize collection efforts based on risk and delinquency.
• Strong attention to detail and documentation skills.
• Ability to multitask and manage a high-volume workload in a fast-paced environment.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
• Experience with long-term contracts or complex billing structures is a plus.

• Contract-to-hire opportunity with long-term growth potential.
• High-visibility role with ownership of a portfolio of high-value accounts ($10K+ past due).
• Opportunity to manage collections from start to finish rather than simply routing customer issues.
• Exposure to reporting tools and portfolio management through Power BI dashboards
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• Collaborative environment working closely with customers and internal business partners to resolve payment issues.
• Remote flexibility after an initial 3-week onsite training period, with only occasional quarterly onsite meetings.
• Fast-paced role ideal for candidates who enjoy problem-solving, customer interaction, and driving results within Accounts Receivable.