Accounts Receivable & Billing Specialist

Job Description

The below job description is not meant to encompass every task, skill, or situation that may be encountered in this role. It is meant to give an overview of the necessary functions, skills and experiences needed to successfully perform the job. Each employee is expected to use LADD’S mission and The LADD Way to guide their performance. This job description may be modified as organizational needs dictate and changes will be discussed and documented.

Department & Purpose

• Responsible for providing accurate, timely, and transparent accounting services and financial support; creates financial reports, leads budgeting and forecasting processes, manages payables, receivables, payroll, and tax payments/documents

• Responsible for providing accurate, timely, and transparent accounting services and financial support; creates financial reports, leads budgeting and forecasting processes, manages payables, receivables, payroll, and tax payments/documents

• Officers
• Directors
• Other Managers
• Staff

• Funders
• Vendors
• Customers
• People we Support
• Auditors
• 3rd Party System Providers
• Regulatory Entities

• Process all electronic billing to state, county and local government agencies
• Process all third party, resident rent and private pay invoices
• Processes transactions and performing accounting duties such as account maintenance, recording entries and reconciling accounts
• Establishes and maintains relationships with new and existing customers, funders and vendors
• Communicates with clients and customers to request payment and arrange payment plans
• Process payments from customers in a timely and accurate manner while adhering to agency procedures. Maintains accounting databases and spreadsheets, updating information as needed; updates client accounts based on payment or contact information
• Models The LADD Way (TLW) ensures their performance is aligned with TLW and the policies and practices set for the department
• Represent LADD in a positive manner as appropriate
• Keeps up-to-date on all relevant training and certifications

• Back-up other specialist as necessary
• Create adhoc financial reports as necessary

• High school diploma or equivalent required
• A minimum of 1 year billing experience, preferably with a home care service agency preferred
• Knowledge of I/DD Waiver billing
• Proficient with spreadsheets, and familiarity with applicable bookkeeping application platforms
• Outstanding organizational ability with great attention to detail
• Experience with Brittco helpful
• Customer service skills required

• Work schedule will normally be Monday through Friday and may include occasional evenings to meet deadlines
• Job will include being in an office environment as well as remote sites; and may require travel to other locations