Collections Specialist

Description We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a logistics organization in Blue Ash, Ohio. This Long-term Contract position focuses on applying incoming payments, reviewing customer accounts for accuracy, and following up on overdue invoices while maintaining a thorough and service-minded approach. The ideal candidate will balance strong collection practices with careful recordkeeping and effective communication to help keep cash flow on track.

Responsibilities:

- Apply customer payments promptly and accurately to the appropriate accounts and invoices.

- Review account activity to identify discrepancies, outstanding balances, and items that require follow-up.

- Communicate with customers regarding overdue payments and work toward timely resolution of open receivables.

- Reconcile account records by researching payment details, credits, deductions, and unapplied cash.

- Maintain complete and organized documentation of collection efforts, payment updates, and account status changes.

- Partner with billing and internal stakeholders to address invoice questions and remove obstacles to payment.

- Monitor aging reports and prioritize collection activities based on risk, volume, and due dates.

- Support process updates or operational changes impacting receivables activities when needed. Requirements - Experience handling commercial collections in a business-to-business environment.

- Working knowledge of credit and collections practices, including account follow-up and dispute resolution.

- Familiarity with billing collection processes and accounts receivable reconciliation.

- Ability to communicate professionally with customers while preserving positive business relationships.

- Strong attention to detail with the ability to maintain accurate financial records and documentation.

- Proficiency in reviewing account information, identifying discrepancies, and resolving outstanding balances.

- Organizational skills to manage multiple accounts and collection priorities effectively.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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