Collections Clerk

Description

We are looking for a detail-focused Collections Clerk to support accounts receivable activity for a construction and contractor services team in Cincinnati, Ohio. This Contract position centers on billing, payment follow-up, and account maintenance tied to insurance claims, requiring accuracy and strong communication with both customers and insurance contacts. The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced office environment.

Responsibilities:

- Manage invoicing and payment collection activities related insurance claims while keeping account records current and accurate.

- Monitor outstanding balances, follow up on overdue payments, and work with customers and carriers to resolve billing issues in a timely manner.

- Maintain detailed documentation of homeowner and insurance payments to support accurate accounts receivable reporting.

- Enter billing and collection data into internal systems and spreadsheets with a high degree of accuracy.

- Coordinate with internal teams to verify claim details, confirm charges, and support smooth account resolution.

- Prioritize a high volume of tasks and open items while meeting deadlines and maintaining organized records.

- Communicate professionally with customers, insurance representatives, and colleagues regarding account status and payment activity.

Requirements

- High school diploma or equivalent required.

- At least 1 year of collections or accounts receivable experience.

- Familiarity with billing and collection practices, including payment tracking and account follow-up.

- Basic computer proficiency, including Microsoft Office applications and data entry tasks.

- Strong organizational skills, attention to detail, and the ability to work independently.

- Experience using AS400 is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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