Receptionist, Administrative​/Clerical

Job Overview

Join us as a Receptionist at H&R Block
. In this role you will provide friendly, efficient front‑door service to our clients and match them with the appropriate tax professional.

At H&R Block we empower people to make confident, informed decisions about their finances. Our culture is high‑performing, connected, and inclusive, and we are in the midst of a multi‑year transformation called Block Next to improve client experience and sustainable growth.

As a seasonal Client Service Professional/Receptionist, you will greet clients in person, over the phone, and virtually; match clients with the best‑suited tax professional; schedule appointments; ensure clients’ needs are met; maintain office cleanliness; and perform other duties as assigned.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients’ needs have been met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to build healthy habits.
• Neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.

H&R Block is committed to a Connected Culture where trust, care, and connection guide our interactions. You will work in a collaborative environment that supports growth and celebrates diversity.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.