Administrative​/Clerical Assistant, Office Administrator​/ Coordinator

Chick-fil-A Colerain Commons and Finneytown FSR Personal Assistant to Multi-Unit Franchise Operator Part Time Role Role Description

We are seeking a highly organized, proactive, and detail-oriented Personal Assistant to support the Owner/Operator of two Chick-fil-A locations. This isn’t just a scheduling role; you will be the "right hand" to a local business leader, ensuring that the administrative and operational aspects of the Operator’s professional life run seamlessly.

The ideal candidate embodies the Chick-fil-A spirit of service, possesses a "no task too small" attitude, and thrives in a fast-paced environment.

• Calendar Management:
  Proactively manage a complex professional and personal calendar, anticipating conflicts and ensuring the Operator is prepared for all engagements.
• Email & Communication:
  Screen, prioritize, and draft responses for a high volume of emails. Serve as a professional gatekeeper and point of contact for internal and external stakeholders.
• Meeting Coordination:
  Schedule and coordinate leadership meetings, take concise minutes, and follow up on actionable items to ensure nothing falls through the cracks.
• Organization & Systems:
  Implement and maintain digital and physical filing systems to improve efficiency across both restaurant locations.
• Project Support:
  Assist with special projects, such as community marketing events, team recognition programs, and administrative tasks related to multi-unit operations.
• Logistics:
  Occasional errands, travel arrangements, and personal task management as needed to maximize the Operator's productivity.

• Experience:
  
  2+ years of experience in an administrative or personal assistant role (experience in hospitality or retail corporate environments is a plus).
• Tech Savvy:
  Proficiency in Google Workspace (Gmail, Calendar, Drive), Microsoft Office, and task management tools (e.g., Trello, Asana).
• Communication:
  Exceptional written and verbal communication skills with a focus on professional etiquette.
• Discretion:
  Ability to handle sensitive and confidential information with the utmost integrity.
• Adaptability: A flexible mindset with the ability to pivot priorities quickly in a high-growth business.

• Competitive [Salary/Hourly Rate]
• Opportunity to work closely with a local business leader
• A positive, values-based work environment
• Flexible schedule, meal discounts